VOIP: THE PERFECT STORM FOR TELECOM INDUSTRY

So why do we consider VoIP to be the perfect storm for the telecom industry? It is one of the products of the advancement experienced in the world of internet networking and cloud computing, and it has come to change the face of calling entirely. With VoIP, it is now possible to make calls at any time and anywhere just by using a computer with an internet connection, a headset, and voice over IP. Now you can say goodbye to your copper wires and heavy handsets.

WHAT IS VoIP?

VoIP (Voice over Internet Protocol) is a new form of digital telephone service in which voice calls are sent and received over the broadband Internet. In contrast to analog phone lines, all you need with VoIP is a high-speed internet connection. It enables you to make a call directly from a computer, a VoIP phone, smartphone or other data-driven devices. Also, regardless of the used device, anybody can be reachable via VoIP. You can even keep your analog phones and just connect them to the network via a VoIP adapter. You may have also heard about IP telephony, internet telephony, broadband telephony, or broadband phone service; all of these are referring to VoIP.

HOW DOES VOIP WORK?

Let’s take a look at how it works. VoIP services convert your voice from analog signals to digital via ATA (Analog Telephone Adapter), or an IP phone, and transmits over the Internet. This mechanism brings about a lot of cool features, such as voice mails to email, call forwarding, call recording and monitoring, call parking, conference call, etc. VoIP also works with fax machine and provides eFax service. In the case of traditional phones, the mechanism is quite different; with traditional phones digital signals are converted back to analog signals before the call reaches the destination.

But what makes VoIP calls so fast and stable? It’s all thanks to the transmission of voice calls into tiny packets of data which enables it to deliver much more information in order to meet your business communication needs.

VOIP FUNCTIONS

VoIP is equipped with a lot of functions which can help improve the efficiency of your company. But the main function is to facilitate the best calling process while providing high calling quality by delivering HD voice.

VoIP provides you with a single number that is used to connect all the members of your company, regardless of their location. Your employees can wirelessly enter into your communication system and data network via IP phones anytime and anywhere.

Features like IVR(interactive voice response), call forwarding, follow me, conference call, etc., can build/establish your company’s professional image and help you have seamless control over your business.

Additionally, VoIP provides end-to-end encrypted(E2EE) communication, ensuring that the users’ data and communication remain safe and secure.

All the mentioned functions are just snippets of the basic capabilities exhibited by VoIP. Besides these aforementioned benefits, VoIP is a unified communications solution for small and medium businesses. They go beyond the traditional voice services like calling, voicemail, caller ID etc. Instead, VoIP enables businesses to use advanced features and applications, which your employees can use individually or simultaneously from different devices. Simply said, businesses are able to smoothly unify their real-time communication (instant messaging/chat, video conferencing etc.) and non-real time communication (such as voicemail, email, fax etc.).

Basically, VoIP is an innovation that is quite necessary to input into our everyday business communication. It has been around for a while and the demand on it is rapidly growing, all thanks to the advantages it provides, including;

• Cost reduction
• Easy installation, configuration and maintenance
• Portable and mobile
• Flexible
• Scalable

VoIP is a revolution in the world’s phone system. Be a part of this revolution by joining the VoIP big family. For some employees and business people VoIP seems to be magical. And the truth is, it is!